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Privacy Policy

Privacy Policy for Whizible – A Product of Lifeline Systech Solutions Pvt Ltd

We, Lifeline Systech Solutions Pvt Ltd ( “Company”, or “we”, “us” or “our” as the context may require) are committed to maintaining the trust and confidence of visitors such as you, to our website www.whizible.com and any subdomain, (collectively referred to as the “Website”). This privacy policy (“Privacy Policy”) describes the manner in which we collect, use, share and secure the personal information that it collects or receives via the Website and when our clients enter personal information in our software product/ application “Whizible”offered as on premise or as  SaaS.

We recommend that you read this Privacy Policy so that you understand its approach towards the use of your personal information.

For residents of the EU, please note that this Privacy Policy has been updated in accordance with the requirements of the EU General Data Protection Regulation (“GDPR”).For Non-EU residents,by visiting and accessing the Website/Whizible, you consent to our collection, use, storage, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you may not use or access the Website/Whizible.

  1. Collection of Personal Information
  • “Personal Information” includes information that alone or when in combination with other information may be used to readily identify, contact, or locate you or a specific individual.
  • Information You Provide to Us

We may collect certain Personal Information when you send us a direct mail inquiry, an email or fill out the ‘contact us’ form on the Website or request a quote, demo,free consultation or training or apply for a jobusing the Website. We may also collect Personal Information when you register to download documents from the Website, subscribe to blogs or newsletters, participate in seminars or webinars, or request information about Whizible or its offerings at tradeshows. We will gain access to Personal Information when you enter the same into Whizible and we are required to support / maintain the same.

 Examples of such Personal Information include, but are not limited to, individual names, telephone numbers, email addresses, company name, person’s title, and other personally identifiable information.

As per the provisions of the GDPR we shall be considered the controllers of the aforementioned Personal Information andprocessors for the Personal Information entered into Whizible by our clients.

  •  Accuracy of Information

Please make sure that any Personal Information you share with us is accurate and up to date information. If you are sharing any Personal Information on behalf of a third person, you should ensure that you are authorized to do so.

  • Information Collected Through Cookies and Similar Technologies

We may collect certain information automatically from visitors to its Website and users of Whizible, including the IP address, time visited, pages viewed and related information. When you visit the Website, open emails from Website, use its apps or interact with is related tools, widgets or plug-ins, we may collect certain information by automated means, such as through cookies, web beacons and web server logs. The information collected in this manner may include your IP address, unique device identifier, browser characteristics, domain and other system settings, search queries, device characteristics, operating system type, language preferences, referring URLs, actions taken on the Website, dates and times of visits to the Website. We may use third-party software to enhance user engagement and experience.

  • Mobile Applications
    In order to properly provide information to you when you download and use our mobile applications, we automatically collect information on the type of device you use, operating system and version, and system and performance information. With your consent, we may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at from the device you use to run our mobile application.

2. Uses of Personal Information

  • Whizible may use your Personal Information to:
    • Monitor the performance, and improve the quality of its Website, products and services, respond to requests about the Company and its business or offerings
    • Provide information about/ marketing its present and/ or future offerings,
    • if we do engage in a business relationship, we may use the Personal Information to provide you such Offerings and to assist you in the event you need any additional support; Send newsletters
    • Fulfill customer requests such as for providing a demo,
    • Use information provided through testimonials for marketing and creating awareness about Whizible,
    • Sending articles or documents requested,
    • Assist you with technical difficulties that may arise in relation to your use and access of the Website,
    • For internal record keeping,
    • To run marketing and promotional campaigns,to process job applications (if you apply for a position with our organization),
    • Manage its relationship with you, and for other business purposes and
    • To comply with various legal and regulatory obligations.
  • We may use your Personal Information as processors;
    • To resolve technical issues pertaining to Whizible;
    • To provide services to clients;
    • To resolve client’s technical queries arising out of use of Whizible.
  • We may also use the Personal Information collected to create aggregate anonymized data for any purpose including but not limited to research, analytics, and to improve its offerings.
  • We may use information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as
    • Customizing user visits to the Website,
    • Delivering content tailored to users’ interests and the manner in which the users browse the Website, and
    • Managing the Website and other aspects of its business.
  • You can change your cookies settings in your browser, however, please note that without cookies you may not be able to use all of the features of the Website. Google Analytics – This Website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your use of the Website. The information generated by the cookies about your use of this Website is usually transferred to a server of Google in the US and stored there. You can refuse the use of cookies by selecting the appropriate settings on your browser software.

3. Legal Basis (for people from the EU):

  • We will not process your Personal Information without a lawful basis to do so. We will process your Personal Information only on the legal basis of consent [as provided in Art. 6 (1) (a) of the GDPR], contract [as provided in Art. 6 (1) (b) of the GDPR], or on the basis of our legitimate interests [as provided in Art. 6 (1) (f) of the GDPR], provided that such interests are not overridden by your privacy rights and interests.Sharing of Personal Information

4. With whom do we share your data

  • We may share your Personal Information collected through the Website with our            affiliates and subsidiaries, and/or with its business partners, in order to respond to your requests, to help us provide, analyze, and improve our offerings. We may also disclose your Personal Information collected through the Website to partners who perform business functions or hosting services on our behalf and who may be located outside of India. These third parties may have access to Personal Information only for purposes of performing these tasks on our behalf or for us and under obligations similar to those in this Privacy Policy. We may also, with your consent, engage in joint marketing activities with such third parties.
  • We may also share your information collected through the Website with our third-party agents who may be acting on its behalf and pursuant to its instructions to assist in our business activities, including, e.g., providing notice of an upcoming webinar or tradeshow that may be of interest to the target audience, and providing customer service.
  • We may release your Personal Information collected through the Website/Whizible if it is required to do so by law or court order, to enforce its rights under contract or law, or if it believes in good faith that such release is necessary or appropriate to protect the rights, property, or safety of its company, customers, affiliates, or others. We also may share or transfer information, including your Personal Information collected through the Website, in connection with the sale, transfer, acquisition, merger, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control by us or any affiliated company (in each case, whether in whole or in part).
  • We may store Personal information collected through Whizible on third-party cloud servers.
  • We sometimes partners with other companies in order to provide their services via a link on our Website, for example, job applications, social media links, and live chat. In those circumstances, the third-party partners will have access to the Personal Information you provide, and we do not have any control over how they use that information. In order to fully understand how your Personal Information is used by our partners, please carefully review their applicable privacy policies.

5. Except as set forth herein, we do not share your information with any third parties.Use of Personal Information by third parties

  • We will require that all third parties acting on behalf of us, and to which personal information is provided, give us adequate contractual assurances that they will safeguard all such information in a manner consistent with this policy.

6. Transfer of your personal information across borders (for EU residents)

  • The Personal Information we collect (of EU residents) might be processed outside the EU at a secure center located in India. We collect and transfer Personal Information outside the EU in accordance with EU data protection laws. We will ensure that any such transfers of Personal Information (outside the EU) will be in accordance with the GDPR. If you have questions, please contact security@whizible.com

7. Advertising and Newsletters

  • We may from time to time allow certain third parties to display advertising on our Website or to manage our advertising on other Website(s). These third-party partners may use cookies or similar technologies in order to provide you with advertising based on your browsing activities and interests. You may change your browser settings to opt out of interest-based advertising. Please note you will continue to receive generic ads.
  • We will use your Personal Information to send you email, blogs or newsletters if you have signed-up to receive them. If you would like to discontinue receiving this information, you may update your email preferences by using the “unsubscribe” link found in emails we send to you, or at your member profile on our website, or by contacting us as described below.

8. Other Uses of Personal Information

  • If we wish to use your Personal Information for any reason other than those specified in this Privacy Policy,we shall inform you of the same before such use is implemented.

9. Data Security and Retention

  • We use reasonable methods to secure your Personal Information by a variety of methods, including restricting access to such information only to those people who have a legitimate need to know in order to discharge their job responsibilities on behalf of our, securing access to the facility where the information is stored, and the use of technology and physical controls to secure the information. Whizible is required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. If you have questions about the security of your Personal Information, please contact us as indicated in a section titled “Contact Information” below.
  • We endeavour to only collect such Personal Information that is necessary for the purposes for which they are collected and to retain such information for no longer than is necessary for such purposes. The retention period for Personal Informationcollected in Whizibleis determined by our client and for Personal Information collectedthrough the websiteis dependent on the nature of the Personal Information and the purpose for which it was provided. Furthermore, we may retain your Personal Information for as long as necessary to comply with our legal obligations, resolve any disputes and enforce our agreements with you.
  • Subject to this section, we will try to delete your Personal Information upon reasonable written request for the same. Please note, however, that there might be latency in deleting Personal Information from our servers and backed-up versions might exist even after deletion. For more information on where and how long your personal data is stored, please contact us as indicated in a section titled “Contact Information” below.

10. Your Rights

  • You and users of Whizible have the right to access your Personal Information in our possession, right to have us rectify or modify any such Personal Information, right to have us erase/delete your Personal Information, right to restrict us from processing such Personal Information, right to object to our use of your Personal Information. If you would like to exercise ANY of these rights, please contact security@whizible.com. If you are a resident of the EU, you have the right to lodge a complaint with a data protection authority.
  1. Limitation of liability
  • To the extent permissible under the law, we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, information, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of this Privacy Policy or .use of your Personal Information.
  1. Territories
  • Personal information collected by us may be stored and processed (at our discretion) in India or in other countries in which We, or its service providers, maintain facilities or operations and on cloud and physical servers depending upon the installation of Whizible.
  1. Governing law and Jurisdiction
  • This Privacy Policy is governed by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, and other relevant laws of India.
  • Any dispute arising, between you and Company, shall be governed by the laws of India and courts of law at Pune shall have exclusive jurisdiction over such disputes.
  1. Changes
  • Whizible may amend or modify this policy from time to time. If we make any material changes we will notify you by email at the address provided by you or by posting the amended or modified version on its website at https://www.whizible.com. This policy may also be changed, or limited, to comply with legal or regulatory requirements, or as otherwise allowed or required by law.

15. Contact Information

  • Questions or comments about this policy, or concerns or complaints about possible violations, should be sent to privacy@whizible.com, or to: Lifeline Systech Solutions Pvt. Ltd. Level 3 Mrugank Building Rajpath Maharashtra, Paud Rd, Shikshaknagar, RamkrishnaParamhans Nagar, Kothrud, Pune-411038, Maharashtra or privacy@whizible.com
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