GDPR

On May 25, 2018, the European Union (the “EU”) implemented a new data privacy and protection regulation, called the General Data Protection Regulation (the “GDPR”).  This regulation aims to standardize data protection laws across the EU and also lay down standards to be observed worldwide while processing of personal data originating in the EU; The GDPR also has a strong emphasis on affording individuals stronger, more consistent rights to access and control their personal information.

At Lifeline Systech Solutions Private Limited (“Lifeline”), we take compliance ofdata privacy and security regulations very seriously. For GDPR, we are working diligently to ensure that we are compliant with the rules laid out by the law. In the following sections, we have outlined our approach to comply with the GDPR.

LifelineGDPR Compliance

Lifeline through its SaaS and on premises software product (“Whizible”) helps its clients customize, design and build project service automation platform for executing and monitoring projects and offers various modules for project enterprise management.

Whizible and our website are used and explored by our clients (existing and prospective), we atLifelineprocess certain amount of personal data of our clients (existing and prspective)in the capacity of a Data Controller (for any personal information submitted on the website) and in the capacity of a Data Processor (for any personal information entered into Whizible by our clients)

Risk Assessment

We have performed a company-wide information discovery exercise to identify and assess what personal information we hold, where it comes from, how and why it is processed, and to whom it is disclosed.

Data Subject Consent

As a Data Controller, Lifeline has updated its Privacy Policies, Cookies Policy and Disclaimer for the usage of the Cookies in as per the requirements of GDPR on its website www.whizible.comand it requires all the visitors, users of its website to provide consent for use of personal information. Lifeline also allows such users to exercise their rights in relation to their personal information such as modification, rectification, deletion of their data.

As a Data Controller weexecute contracts required under the GDPR with our data processor to ensure that the data processor process the personal information as per the GDPR.Additionally, we implement technical and organizational security measures to ensure compliances.

As a Data Processor wecomplywith the required safeguards pertaining to safety of personal informationenteredinto Whizible by our clients.

Data Subject Rights & Transfer of Data Outside EU

Lifeline has in place an article 28 GDPR-compliant data processing addendum including the EU Model Clauses to ensure an appropriate legal basis for data transfers outside the EU.

Data Retention & Erasure

We have formulated an internal data protection compliance policy that includes the data retentionschedule to ensure that we comply with the ‘data minimization’ and ‘storage limitation’ and other such principles under the GDPR and that personal information is stored, archived, and destroyed in accordance with the GDPR.

Record Keeping as per the GDPR

According to Article 30 of the GDPR, each processor and controller’s representative needs to maintain a record of all activities pertaining to the processing of personal information in such an organization. Lifeline maintains such records as required under Article 30(1) and Article 30(2) of the GDPR.

Data Breach and Mitigation Process

The GDPR has stipulated measures and notifications that must be made upon discovery of a data security breach. Lifeline has put in place internal measures to minimize the risk of any data security breach happening. However, in the unlikely event of any such breach happening, Lifeline intends to honour its responsibilities as laid down under the GDPR, which includes notifying in a timely manner, its customers, and the supervisory authorities.

Lifeline Promise on GDPR

At Lifeline, maintaining the security, integrity, safety and confidentiality of personal data in our possession is of the highest priority. Lifeline has already taken adequate measures to ensure that we fulfil our promise of being fully compliant with GDPR. In case you have any queries, please feel free to reach us at security@whizible.com